FAQs

• Your family doctor - GP in NZ

• 1737 Need to talk: A free service for New Zealanders feeling down or anxious. Information also offered in the Samoan language.

• Te Whatu Ora website (Resource page for link to site)

• A Pacific health provider in your community (Resource page for link to site)

• Citizen Advice Bureau in your community - NZ (Resource page for link to site)

Whenever you notice any change in behaviour that is out of the ordinary and is causing concern for yourself and others.

Language support is available in most healthcare settings in New Zealand. Always ask the service or health professional you are working with that you and family need an interpreter or language support.

Most mental health services in Auckland and other parts of New Zealand have Pacific services. Always ask the service or the health professional you are working with that you want to access a Pacific service.

Also, Pacific people are free to choose if they want to work with Pacific services or not. It is entirely up to the person and family.

All health providers in NZ are guided by law to protect consumers privacy.

There are procedures to follow ensuring your personal information is protected, unless there are safety concerns for yourself or others.

For more information, look for consumers rights pamphlets available at your GP or other health providers, or on the Health and Disability Commissioner website (refer to Library page)